Sharefaith Employment Opportunities

You may have seen us in Worship Leader, Church Production, Relevant or Children's Ministry magazine, heard us on the Dove Radio, or have seen us sponsoring top Christian conferences throughout the US. If not, we're excited for you to learn more. Over the last 13 years, Sharefaith has served nearly 100,000 churches globally through media and technology solutions ranging from church websites, church mobile apps, sunday school curriculums, graphics, print media and worship presentation software. Our Headquarters in Medford, Oregon are operated by a small but extremely passionate group of creative, skilled ministry workers. Experts in their fields, they are also part of their own church ministry teams, keeping their ear to the ground regarding growing ministry needs. Though our team of 25 may be small, we have a global outreach in more than 160 countries. We equip churches with technology and media solutions so they can preach and teach with creativity, relevance and excellence.


About the Culture, Mandate and Vision
Sharefaith is not about the norm. We are extravagantly creative. We are passionate. We are purpose driven! You can hear it in our voices, see it in our office environment and read it from the thousands of positive customer feedback. We partner with churches globally in expanding their outreach in proclaiming Jesus as Lord, King and Savior. We team up with huge pastoral conferences (Worship Leader, Catalyst, Exponential etc) to equip ministry leaders. Our entire team is involved in ministry, making us excellent service providers to churches. The solutions we create, we use ourselves. Read more about our culture and statement of faith here.


Who Will Succeed at Sharefaith
An individual who shares the purpose, vision and mission of Sharefaith. An individual who wants purpose and puts his or her faith into action. An individual who is proactive, passionate, a big-thinker, a great communicator, skilled, highly energetic and self-motivated. An individual who is looking for growth, sustainability and a company that stands for something! Someone who loves a fast paced, energetic and highly creative environment.



 Tech Support Service Manager

We have 9 incredible tech support happiness engineers that ensure every customer remains a lifelong partner. They, however, need a qualified, capable leader to help them, not only navigate the day-to-day tasks but to work alongside them to implement and reach weekly, monthly and quarterly goals to assist Sharefaith in positively growing their membership base, support quality and success, as well as retention and acquisition efforts. The ideal candidate will be a strong and capable leader, with a kind and serving heart. The right candidate will be strong in strategy, effective in communication and understand the importance of data, metrics and tracking on all fronts. The Tech Support Manager will understand long-term company goals, and easily break them down into maintainable, reachable milestones that translate into company, team and customer success.
Requirements:
  • A zero-negativity tolerance
  • Bachelors or Masters degree in related fields (Business, Leadership, Marketing etc.)
  • 3+ Years experience in managing a team of support/tech agents
  • 4+ Years experience supporting distributed software technology products on Windows and Mac platforms
  • 3+ Year experience with E-commerce.
  • Highly tech-savvy with fantastic knowledge and experience in CRM software a must!
  • Skilled in data and metrics tracking and analysis.
  • Strong interpersonal and communications skills with an emphasis on calm interaction under pressure.
  • Experience with and understanding of the church/worship market/industry a huge plus!
  • Creative problem solver. Ability to remain focused through day-to-day tasks.
  • Excellent verbal and written communication skills.
  • In-depth experience with Microsoft Office (Word, Excel, PowerPoint) or Google Apps (Docs and Sheets)
  • Ability to understand customer requirements, and custom-fit products and team capabilities accordingly
  • Loyalty, patience, integrity, honesty and dependability
  • Ability to conduct goal-driven meetings with successful outcomes
Responsibilities:
  • Actively demonstrate the ability to lead and manage by positively increasing the revenue, retention and customer count of the company through industry leading service/support
  • Manage a team of 9 tech/support agents with a secondary focus on in-house sales.
  • Maintain a zero-negativity tolerance with ongoing team and support robust good health.
  • Track metrics and data for clear insight and understanding of department success.
  • Remaining long-term focused, but executing through short-term goals and success.
  • Enforce company and department guidelines.
  • Manage team schedules and performance.
  • Escalation point for higher support issues.
  • Train all new support/service candidates.
  • Scout, train and implement new CRM and support software solutions
  • Track service and staff performance and implement changes as needed to ensure success.
  • Provides leadership, direction and coaching on project specific tasks as well as individual professional development.
  • Maintain strong leadership and management skills that foster teamwork and attract skilled new candidates to the department.
  • Listen to your team. Take care of their needs. Empower them to empower our customers.
  • Write business reports with detailed metrics, data, measurement and analysis.
  • Use data to measure the success of strategies, support and customer retention.
  • Participate in bi-weekly meetings with leadership and fellow team managers.
  • Ability to reason and apply common-sense understanding to situations encountered.
  • Ability to process routine daily functions while being able to resolve sensitive issues and complex assignments utilizing above average critical thinking skills.
  • Pro-active in setting, implementing and executing personal and team goals.
  • Handle staffing issues, hiring, disciplinary action and termination.
Benefits and Compensation:
  • Relocation budget (depending on proximity to Medford, Oregon)
  • Insurance: Medical, Dental, Vision, Disability, Partial Life
  • 2-3 weeks paid vacation time | 5 days paid sick time
  • Off all major public holidays
  • Closed between Christmas and New Year
  • Monday-Friday 8:30-5:00. Closed weekends.
  • Beautiful, creative office environment
  • Flexible working hours
  • Additional: Quarterly merit bonus
  • Annual gym/fitness membership

Here's how you can apply for this position:

Before continuing, be sure to read our About Us and Statement of Faith pages. We are passionate about what we do and why we are doing it. If your vision for life and career and your skills and experience are what we are looking for, we would love to hear from you!

If your submission does not include the 3 required documents, we will not consider it.

  1. Send a cover letter. Do a quick summary about yourself, and why you think Sharefaith should pick you. Don't just repeat all the requirements we listed. We can judge very well by just reading a cover letter. Make it fun!
  2. Attach resume. Include education and detailed job history plus links to your work.
  3. Three references. If you're serious about the job, then line up your references.

Apply Now

 Customer Support

The Sharefaith Team has 2 openings for a Customer Support position, we call them "Member Coaches." If you are looking to put your faith in action, work with a purpose, see lives transformed, and use your skill to proclaim the Gospel through technology solutions such as websites, Sunday School and Mobile church apps, then you'll love joining the Sharefaith Family.
What is A Member Coach:
A Sharefaith Member Coach teaches our members how to use our products to achieve exponential growth in their ministry. It's far more than just customer service and support. It's becoming an expert on all of Sharefaith's products, to the point where users are coached so well that their need for email, phone or chat support ends. Yip! Entirely doable!
Culture, Mandate and Vision:
Sharefaith is not about the norm. We are extravagantly creative. We are passionate. We are purpose driven! You can hear it in our voices, see it in our office environment and read it from the thousands of positive customer feedback. We partner with churches globally in expanding their outreach in proclaiming Jesus as Lord, King and Savior. We team up with huge pastoral conferences (Worship Leader, Catalyst, Exponential etc) to equip ministry leaders. Our entire team is involved in ministry, making us excellent service providers to churches. The solutions we create, we use ourselves. Read more about our culture and statement of faith here: //www.sharefaith.com/faith/about/view.do
Requirements:
  • Minimum 2 years of web/tech/software support/sales through chat/email or phone
  • Demonstrate a working knowledge of web design and development with website support /customer service experience and understanding of Internet-based products
  • Demonstrate a working knowledge of Microsoft Office products (Word, PowerPoint, Excel, Publisher). Good foundational understanding of HTML, CSS, and basic development lingo a big plus!
  • Understand the church audience. Who are they? What do they need? How can we help? We sometimes even pray with our members on the phone. Isn't that awesome?!?
  • Love working in a small team environment
  • Loves working with people over the phone, live chat, and email
  • Demonstrates excellent problem-solving abilities to assist in tech support situations
Here are some of our awesome benefits:
  • Company paid life and disability insurance
  • Medical (Blue Cross/Blue Shield), Dental & Vision
  • Company contributed HSA (Health Savings Account)
  • 2 Weeks paid vacation /year
  • 1 Week paid sick leave
  • All major public holidays off
  • Closed most days between Christmas and New Year
  • 8:30-5:00 (M-F) working hours
  • Stunning and creative office spaces
  • Trend-setting technology workstations for optimal performance

Here's how you can apply for this position:

Before continuing, be sure to read our About Us and Statement of Faith pages. We are passionate about what we do and why we are doing it. If your vision for life and career and your skills and experience are what we are looking for, we would love to hear from you!

If your submission does not include the 3 required documents, we will not consider it.

  1. Send a cover letter: Do a quick summary about yourself, and why you think Sharefaith is the ideal place for you.
  2. Send your resume: Include education, detailed job history and any church involvement or volunteer experience..
  3. Provide references. Provide at least two personal & two professional references upon application (your mom doesn't count).

Apply Now

 Web and App Developer

Quick job facts:
  • Full-Time In-house, Head Office located in Medford, Oregon
  • Mon-Friday, 8:30-5:00 (Closed on weekends)
Character Requirements:
  • Extremely honest, dedicated, loyal, and responsible
  • Fun, humble and friendly individual
  • Persistent, highly motivated, disciplined, and thorough in all areas
  • Thrives working in a team-environment
  • Multi-tasking a must!
  • Good communicator and proactive planner
  • Very organized and transparent
  • Hungry for knowledge
  • Effective working within and meeting a deadline
  • Super detail-oriented
  • Comfortable working in a highly creative environment
  • Excellent problem-solver and brainstorming participant
Job Requirements:
  • This is a multi-faceted position that primarily utilizes web and application development experience per the requirements listed below.
  • Deep working knowledge and practice of Java
  • Experience with Eclipse development environment
  • Fanatical about User Experience
  • Extensive experience with HTML5, CSS, responsive design, javascript and frameworks like bootstrap and jQuery
  • Obsessive-Compulsive ability to troubleshoot and fix problems and create the best solutions for members
  • Experience with Relational Database Management Systems
  • SEO best practices
  • Photoshop (general skills)
  • Revision control with git
  • Build automation, e.g. Gradle, Jenkins, command scripts
  • Experience with Wordpress customization and plugins
  • Deep working knowledge and practice of Object-Oriented Programming in PHP, External APIs, OAuth, json /XML
Coding Requirement Breakdown:
  • PHP - Object-Oriented
  • Javascript - Object-Oriented
  • jQuery / AJAX / JSON
  • Excellent HTML5 / CSS3 skills.
  • SQL / Relational Databases
  • Experience with Unix/Linux command line
  • Revision Control
  • Able to forecast development time and create a master dev cycle plan.
  • Highly experienced in back-to-front-end development
  • Good understanding of responsive CSS
  • Demonstrable examples of pertinent experience
  • Excellent communication skills
  • The ability to think like and empathize with the users of our products
MASSIVE plus if you have:
  • Datacenter methodology, virtual server and web server management.
  • Knowledge of EC2, S3, Cloudfront and general use of Amazon AWS.
  • Application and system security best practices.
  • Linux system administration from the command line.
  • Apache Tomcat administration.
  • Nginx administration.
  • Well-rounded programming skills with languages such as PHP, Java, Objective-C
  • Mobile development experience
  • Unit testing, continuous integration, etc.
  • SOAP / XML / JSON / REST
  • Javascript MVC frameworks - backbone, angular, etc
  • Knowledge of Wordpress Development (back-end, CMS and integration)
  • Ability to integrate 3rd party libraries and APIs
Here are some of our awesome benefits:
  • Company paid life and disability insurance
  • Medical (Blue Cross/Blue Shield), Dental & Vision
  • Company contributed HSA (Health Savings Account)
  • 2 Weeks paid vacation /year
  • 1 Week paid sick leave
  • All major public holidays off
  • Closed most days between Christmas and New Year
  • 8:30-5:00 (M-F) working hours
  • Stunning and creative office spaces
  • Trend-setting technology workstations for optimal performance

Here's how you can apply for this position:

Before continuing, be sure to read our Statement of Faith on the About Us page. We are passionate about what we do and why we are doing it. If your vision for life and career and your skills and experience are what we are looking for, we would love to hear from you!

If your submission does not include the 3 required documents, we will not consider it.

  1. Send a cover letter. Do a quick summary about yourself, and why you think Sharefaith should pick you. Don't just repeat all the requirements we listed. We can judge very well by just reading a cover letter. Make it fun!
  2. Attach a resume. Include education and detailed job history plus links to your work.
  3. Include three references. If you're serious about the job, then line up your references.

Apply Now

 Mobile App Developer

Sharefaith is looking for an amazing mobile application developer who specializes in iOS and Android apps to help us continue to impress our members.

Quick job facts:
  • Base Salary: DOE +Benefits
  • This is not a telecommute position
    • Position is located in Medford, OR
    • Relocation available for the right candidate
  • Mon-Friday, 8:30-5:00 (Closed on weekends)
Primary Duties:
  • Maintain and enhance native iOS and Android apps, including
    • Completely separate code for each platform
    • A single code base that is distributed as thousands of individual apps and includes dual-purpose functionality
    • Functionality that has a heavy focus on media and relational data
  • Execute native iOS and Android apps with excellence and an eye for detail
  • Work closely with other development teams on integration into other Sharefaith services
  • Integrate with custom-built remote APIs, servers and services
  • Meticulously carry out the company vision for our products, as well as bring new ideas to the table
  • Maintain and scale supporting systems and processes
  • Implement best practices for testing and continuous integration
Requirements for this position:
  • 3-5+ years experience with native Android and Objective-C
  • B.S. in Computer Science or equivalent experience
  • Mobile interface programming experience, including iOS Storyboards, Android XML layout and programmed UI
  • Mobile SQLite and mobile-native data access
  • Ability to integrate custom and third-party libraries and APIs
  • Fanatical about User Experience and implementing the incredible work of our designers
  • Obsessive-Compulsive ability to troubleshoot and fix problems and create the best solutions
  • Experience with Unit Testing and Continuous Integration
  • Excellent communication skills
  • The ability to think like and empathize with the users of our products
It's a huge plus if you have:
  • Well-rounded programming skills with languages such as PHP and Java
  • Examples of live apps in the Android and iOS app stores
  • SOAP / XML / JSON / REST 3
  • Amazon AWS Services - EC2, S3
  • Linux system administration and command-line programming experience

Here's how you can apply for this position:

Before continuing, be sure to read our Statement of Faith on the About Us page. We are passionate about what we do and why we are doing it. If your vision for life and career and your skills and experience are what we are looking for, we would love to hear from you!

If your submission does not include the 3 required documents, we will not consider it.

  1. Send a cover letter. Do a quick summary about yourself, and why you think Sharefaith should pick you. Don't just repeat all the requirements we listed. We can judge very well by just reading a cover letter. Make it fun!
  2. Attach a resume. Include education and detailed job history plus links to your work.
  3. Include three references. If you're serious about the job, then line up your references.

Apply Now

 Front-End Web Developer

We are looking for experienced web application developers.

Quick job facts:
  • Base Salary: DOE +Benefits
  • Contract/Remote OR Full-Time In-house, Head Office located in Medford, Oregon
  • Mon-Friday, 8:30-5:00 (Closed on weekends)
Character Requirements:
  • Extremely honest, dedicated, loyal, and responsible
  • Fun, humble and friendly individual
  • Persistent, highly motivated, disciplined, and thorough in all areas
  • Thrives working in a team-environment
  • Multi-tasking a must!
  • Good communicator and proactive planner
  • Very organized and transparent
  • Hungry for knowledge
  • Effective working within and meeting a deadline
  • Super detail-oriented
  • Comfortable working in a highly creative environment
  • Excellent problem-solver and brainstorming participant
Job Requirements:
  • B.S. in Computer Science or equivalent experience
  • Deep working knowledge and practice of Object-Oriented Programming in PHP
  • Experience with Wordpress customization and plugins
  • Fanatical about User Experience
  • Extensive experience with HTML5, CSS, responsive design, javascript and frameworks like bootstrap and jQuery
  • Obsessive-Compulsive ability to troubleshoot and fix problems and create the best solutions
  • Experience with Relational Database Management Systems
  • Knowledge of SEO best practices
  • Experience with external APIs, OAuth, JSON/XML
It's a huge plus if you have:
  • Well-rounded programming skills with languages such as PHP, Java, Objective-C
  • Mobile development experience
  • Unit testing, continuous integration, etc.
  • SOAP / XML / JSON / REST
  • Javascript MVC frameworks - backbone, angular, etc
  • Ability to integrate 3rd party libraries and APIs

Here's how you can apply for this position:

Before continuing, be sure to read our Statement of Faith on the About Us page. We are passionate about what we do and why we are doing it. If your vision for life and career and your skills and experience are what we are looking for, we would love to hear from you!

If your submission does not include the 3 required documents, we will not consider it.

  1. Send a cover letter. Do a quick summary about yourself, and why you think Sharefaith should pick you. Don't just repeat all the requirements we listed. We can judge very well by just reading a cover letter. Make it fun!
  2. Attach a resume. Include education and detailed job history plus links to your work.
  3. Include three references. If you're serious about the job, then line up your references.

Apply Now

 Back-End Web Developer

We are looking for experienced web application developers.

Quick job facts:
  • Base Salary: DOE +Benefits
  • Contract/Remote OR Full-Time In-house, Head Office located in Medford, Oregon
  • Mon-Friday, 8:30-5:00 (Closed on weekends)
Character Requirements:
  • Extremely honest, dedicated, loyal, and responsible
  • Fun, humble and friendly individual
  • Persistent, highly motivated, disciplined, and thorough in all areas
  • Thrives working in a team-environment
  • Multi-tasking a must!
  • Good communicator and proactive planner
  • Very organized and transparent
  • Hungry for knowledge
  • Effective working within and meeting a deadline
  • Super detail-oriented
  • Comfortable working in a highly creative environment
  • Excellent problem-solver and brainstorming participant
Job Requirements:
  • B.S. in Computer Science or equivalent experience
  • Enterprise Java development
    • Tomcat 8
    • Struts or Spring
    • Hibernate or other ORM
    • Relational Databases
    • MySQL
  • Deep working knowledge and practice of Object-Oriented Programming in Java
  • Fanatical about User Experience
  • Extensive experience with HTML5, CSS, responsive design, javascript and frameworks like bootstrap and jQuery
  • Obsessive-Compulsive ability to troubleshoot and fix problems and create the best solutions
  • Experience with Relational Database Management Systems
  • Knowledge of SEO best practices
  • Build automation, e.g. Maven or Gradle
  • External APIs, OAuth, JSON/XML
  • Experience with third party billing APIs such as BrainTree and PayPal
It's a huge plus if you have:
  • Well-rounded programming skills with languages such as PHP, Java, Objective-C
  • Mobile development experience
  • Unit testing, continuous integration, etc.
  • SOAP / XML / JSON / REST
  • Javascript MVC frameworks - backbone, angular, etc
  • Ability to integrate 3rd party libraries and APIs
  • Working knowledge of Linux System Administration

Here's how you can apply for this position:

Before continuing, be sure to read our Statement of Faith on the About Us page. We are passionate about what we do and why we are doing it. If your vision for life and career and your skills and experience are what we are looking for, we would love to hear from you!

If your submission does not include the 3 required documents, we will not consider it.

  1. Send a cover letter. Do a quick summary about yourself, and why you think Sharefaith should pick you. Don't just repeat all the requirements we listed. We can judge very well by just reading a cover letter. Make it fun!
  2. Attach a resume. Include education and detailed job history plus links to your work.
  3. Include three references. If you're serious about the job, then line up your references.

Apply Now

 Experienced PHP & Javascript Developer

  • Base Salary: $60K-$75K DOE +Benefits
  • In-house, full time, Medford Oregon (Head office)
  • Mon-Friday, 8:30-5:00 (Closed on weekends)
    Requirements for this position:
    • 3-5+ years experience
    • B.S. in Computer Science or equivalent experience
    • Knowledge of Wordpress Development (back-end, CMS and integration)
    • PHP - Object-Oriented
    • Javascript - Object-Oriented
    • jQuery / AJAX / JSON
    • Excellent HTML5 / CSS3 skills.
    • SQL / Relational Databases
    • Experience with Unix/Linux command line
    • Revision Control
    • Able to forecast development time and create a master dev cycle plan.
    • Highly experienced in back-to-front-end development
    • Good understanding of responsive CSS
    • Demonstrable examples of pertinent experience
    • Excellent communication skills
    • The ability to think like and empathize with the users of our products
    It's a huge plus if you have:
    • Well-rounded programming skills with languages such as PHP, Java, Objective-C
    • Mobile development experience
    • Unit testing, continuous integration, etc.
    • SOAP / XML / JSON / REST 3
    • Amazon AWS Services - EC2, S3
    • Javascript MVC frameworks - backbone, angular, etc
    • Ability to setup a full LAMP stack from scratch
    • Ability to integrate 3rd party libraries and APIs

    Here's how you can apply for this position:

    Before continuing, be sure to read our About Us and Statement of Faith pages. We are passionate about what we do and why we are doing it. If your vision for life and career and your skills and experience are what we are looking for, we would love to hear from you!

    If your submission does not include the 3 required documents, we will not consider it.

    1. Send a cover letter. Do a quick summary about yourself, and why you think Sharefaith should pick you. Don't just repeat all the requirements we listed. We can judge very well by just reading a cover letter. Make it fun!
    2. Attach resume. Include education and detailed job history plus links to your work.
    3. Three references. If you're serious about the job, then line up your references.

    Apply Now

 Linux & Network Administrator

  • Base Salary: $60K-$70K DOE +Benefits
  • In-house, full time, Medford Oregon (Head office)
  • Mon-Friday, 8:30-5:00 (Closed on weekends)
    Requirements for this position:
    • B.S. in Computer Science or equivalent experience
    • 5 or more years of experience in server and website hosting
    • Heavy focus on Redhat Enterprise and Ubuntu distributions
    • Start-to-finish understanding of applicable package managers
    • Ability to compile binaries from source code
    • Deep knowledge of installation and administration (with AND without a GUI) of:
      • AWS systems and networks
      • Mail server internals (sendmail, postfix, qmail, etc.)
      • DNS/BIND
      • Spam control tools
      • Intrusion Prevention/Detection Systems
      • Apache and nginx, load balancing
      • Complex network and vlan management
      • Network security and firewalls
      • Installation, maintenance and modification of hosting control panels such as cpanel
      • Server virtualization technologies and techniques (VMWare or EC2 etc.)
      • Revision control systems
      • Automated System Integration Testing and User Acceptance Testing
      • Service/server monitoring
      • Overall datacenter operations
    • Ability to automate common tasks through scripting
    • Create thorough documentation of systems and processes
    • Ability to integrate 3rd party libraries and APIs
    • Examples of pertinent long-term, large scale projects.
    • Demonstrated ability to plan for and anticipate future technical requirements for scaling and growth
    • Excellent communication skills
    • Proven ability to stay on-task while working remotely
    • Love working in fast-paced teams within a high trust environment
    It's a huge plus if you have:
    • Experience with SQL
    • Programming experience (prefer Java, PHP)

    Here's how you can apply for this position:

    Before continuing, be sure to read our About Us and Statement of Faith pages. We are passionate about what we do and why we are doing it. If your vision for life and career and your skills and experience are what we are looking for, we would love to hear from you!

    If your submission does not include the 3 required documents, we will not consider it.



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